Personal Data Protection Notice / KVKK Clarification Text

This notice is provided under the Turkish Personal Data Protection Law No. 6698, known as KVKK.

Your personal data may be processed by ENAR PASHALAKOVA as the data controller within the scope described below.

1. Data Controller

Data Controller: ENAR PASHALAKOVA
Tax Office: Zincirlikuyu Tax Office
Tax Identification Number: 99300164710
Registered Business Address: Esentepe Mah. Büyükdere Cad. Ferko Signature No:175 İç Kapı No:6 Şişli / İstanbul, Türkiye
Phone: +90 555 097 25 50
E-mail: info@enarpshlkv.com

2. Personal Data Processed

The following categories of personal data may be processed:

Identity information: name and surname
Contact information: e-mail address, phone number, billing address and delivery address
Customer transaction information: order details, invoice details, return, exchange and withdrawal requests
Financial transaction information: payment and refund transaction records
Transaction security information: IP address, cookie records, website usage and log records
Marketing information: campaign and communication preferences, where consent has been given
Customer communication information: messages, requests and complaints sent through e-mail, forms or customer service channels

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

Receiving and processing orders
Carrying out product sales and delivery processes
Completing payment and refund transactions
Issuing invoices
Managing return, exchange and withdrawal requests
Providing customer support
Responding to requests and complaints
Ensuring website, payment and transaction security
Fulfilling legal obligations
Managing accounting and finance processes
Providing information to authorized public institutions where required by law
Sending marketing, campaign and promotional communications, only where consent has been given

4. Transfer of Personal Data

Your personal data may be transferred to the following recipient groups where necessary and lawful:

Courier and logistics companies
Payment service providers
Banks and financial institutions
Accounting and financial service providers
E-commerce infrastructure providers
Technical service providers
Hosting and IT service providers
Legal advisors, where necessary
Authorized public institutions and organizations, where required by law

Personal data is transferred only to the extent necessary for the relevant purpose.

5. Collection Method and Legal Basis

Your personal data may be collected electronically through the website, order forms, checkout pages, payment screens, contact forms, e-mail, telephone, cookies and customer service channels.

Your personal data may be processed based on the following legal grounds:

Performance of a contract
Establishment of a contract
Fulfillment of legal obligations
Establishment, exercise or protection of a right
Legitimate interests of the data controller, provided that fundamental rights and freedoms are not harmed
Explicit consent, where required

6. Rights of the Data Subject

Under KVKK, you have the right to:

Learn whether your personal data is being processed
Request information if your personal data has been processed
Learn the purpose of processing and whether it is used in accordance with that purpose
Know the third parties to whom your personal data is transferred domestically or abroad
Request correction if your personal data is incomplete or inaccurate
Request deletion or destruction of your personal data under the conditions set out in the law
Request notification of correction, deletion or destruction to third parties to whom the data has been transferred
Object to a result arising against you through analysis exclusively by automated systems
Request compensation if you suffer damage due to unlawful processing of your personal data

7. Application Method

You may submit your requests regarding your personal data to info@enarpshlkv.com.

Your request will be evaluated and concluded within the period required under applicable legislation.