At enarpshlkv.com, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains what information we collect, how we use it, how we share it and how we protect it when you visit our website or make a purchase.

1. Information We Collect

We may collect and process the following information:

Name and surname
E-mail address
Phone number
Billing address
Delivery address
Order information
Payment transaction information
Invoice information
IP address
Cookie data
Website usage data
Customer service correspondence

Credit card information is not stored directly by the seller. Payment transactions are processed securely through authorized payment service providers and banking infrastructure.

2. How We Use Your Information

Your personal data may be used for the following purposes:

Receiving and processing your order
Completing payment transactions
Delivering products
Issuing invoices
Managing returns, exchanges and withdrawal requests
Providing customer support
Fulfilling legal obligations
Ensuring website and transaction security
Improving website performance and shopping experience
Sending marketing communications, only where consent has been given

3. Sharing of Information

Your personal data may be shared with third parties only where necessary for the following purposes:

Courier and logistics services
Payment processing
Banking and financial transactions
Accounting and invoicing
E-commerce infrastructure services
Technical support and hosting services
Legal compliance
Responding to requests from authorized public institutions

Your personal data is not sold to third parties.

4. Data Retention

Your personal data is retained for as long as necessary for the purposes for which it was collected and for the legal retention periods required under applicable legislation.

5. Security

We take reasonable technical and administrative measures to protect your personal data.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.

6. Your Rights

You may contact us regarding your personal data rights, including requests for access, correction, deletion, restriction, objection or information about processing activities, subject to applicable legislation.

7. Contact

For privacy-related questions, you may contact us at:

ENAR PASHALAKOVA
E-mail: info@enarpshlkv.com
Phone: +90 555 097 25 50
Registered Business Address: Esentepe Mah. Büyükdere Cad. Ferko Signature No:175 İç Kapı No:6 Şişli / İstanbul, Türkiye